DON’T BOOK THROUGH ECONOMY BOOKINGS! I rented a car with Europcar through Economy Bookings because it was cheaper, and that was a mistake. My connecting flight was delayed, so I arrived at my destination 30 minutes later than expected. I figured that this would not be a problem, but when I got to the Europcar rental pick-up, it was closed. We took a shuttle to our hotel, and came back first thing the next morning to pick-up our car. Europcar said they could not issue us a car until Economy Bookings manually changed the booking to reflect the new pick-up date/time. We called Economy Bookings, and were told that they were unable to change the booking and there was nothing to be done. They said that a refund would be no problem, and we proceeded to find a different rental car and get on with our trip, planning to deal with the refund when we got home. When dealing with the refund a week later, I was told over the phone that it could only be resolved by reaching out to an automated email, which I did, and didn’t hear back from them for over a month, even though it says inquiries should be reviewed in 2-3 business days. We were told that we would not receive a refund because we didn’t purchase/couldn’t show proof of insurance. Not only had we purchased insurance (I have the receipt still in my inbox), but that wasn’t even the problem! We were never even given the opportunity to present insurance, just turned away. I responded that this was a completely incorrect assessment of what happened, and we would like a refund because we were never even given the opportunity to pick up our car. I never heard from them again. Don’t get scammed by booking through this company, you’re better off paying a couple extra dollars and booking somewhere else.
Кемшіліктері
Customer Service
Refund Policy
Компания туралы шынайы адамдардың шынайы пікірлері EconomyBookings
Alla2 айлар бұрын
1
Пікірді бағалаңыз1
+1
0
Ешқашан economybooking арқылы көлікті жалға алмаңыз
Мен көлікті 8 күнге жалға алдым, сақтандырумен, әрине, толық алдын ала төлем. Рейс кешіктірілді және жалға алған компания жабылды. Келесі күні қайтып келді, бұл қисынды, өйткені менің жалға алуым 8 күнге созылады, бірақ компания айтты economybooking брондауды тоқтатты. Біз осы economybooking кеңсесіне... Бұдан әрі оқып отыру
Carolina Pacheco10 айлар бұрын
1
Пікірді бағалаңыз0
0
0
SCAMMERS
THEY ARE SCAMMERS. I bought an insurance which upon arrival at destination the provider informed me that it does not exist and that it is not valid. The website is not clear and does not inform well. In addition they have no attention, no one answers neither the mail nor the calls, it's a disaster! When... Бұдан әрі оқып отыру
Анонимді пайдаланушы10 айлар бұрын
1.5
Пікірді бағалаңыз0
0
0
Бұл асфальт төсеушілер
Барселонада 28.05.23-тен 02.06.23-ке дейін автокөлікті брондады, толық алдын-ала төлем 300 евро. Көлік берілмеді, олар біздің төрт израильдік несие картамыз жұмыс істемейтінін айтты (олар өте жақсы жұмыс істейді, біз оларды Испаниядағы барлық қонақүйлерде, автобустарда, кафелерде, дүкендерде және т.б... Бұдан әрі оқып отыру
8%92% 
8%92% 
Horrible experience, complete scam
DON’T BOOK THROUGH ECONOMY BOOKINGS! I rented a car with Europcar through Economy Bookings because it was cheaper, and that was a mistake. My connecting flight was delayed, so I arrived at my destination 30 minutes later than expected. I figured that this would not be a problem, but when I got to the Europcar rental pick-up, it was closed. We took a shuttle to our hotel, and came back first thing the next morning to pick-up our car. Europcar said they could not issue us a car until Economy Bookings manually changed the booking to reflect the new pick-up date/time. We called Economy Bookings, and were told that they were unable to change the booking and there was nothing to be done. They said that a refund would be no problem, and we proceeded to find a different rental car and get on with our trip, planning to deal with the refund when we got home. When dealing with the refund a week later, I was told over the phone that it could only be resolved by reaching out to an automated email, which I did, and didn’t hear back from them for over a month, even though it says inquiries should be reviewed in 2-3 business days. We were told that we would not receive a refund because we didn’t purchase/couldn’t show proof of insurance. Not only had we purchased insurance (I have the receipt still in my inbox), but that wasn’t even the problem! We were never even given the opportunity to present insurance, just turned away. I responded that this was a completely incorrect assessment of what happened, and we would like a refund because we were never even given the opportunity to pick up our car. I never heard from them again. Don’t get scammed by booking through this company, you’re better off paying a couple extra dollars and booking somewhere else.