BEWARE!!

BEWARE – FALSE ADVERTISING – I just booked at ticket to Toronto for my daughter from Huntsville ON for tomorrow morning. On the website it indicated that departure from Huntsville On was 7:55am and she would arrive at Yorkdale around 12:15pm (totally reasonable timeline). When I received the ticket and confirmation this trip had been split into two 7:55am – 10:05am to Orillia and then leaving Orillia 7:55pm and arriving in Toronto at Yorkdale at 9:40pm at night!! When I contacted them to cancel I received a response indicating that the ticket was non-exchangeable or refundable. The bottom line is the schedule posted doesn’t match the ticket…totally unreasonable to take 14 hours to get to Toronto from a location that is within 2.5 hours of the GTA. I received no follow to my second email seeking a resolution. I’ve contacted Visa and this transaction will be disputed based on false information. I strongly advise against using this service. Very unsatisfactory customer service.